B2B outreach & growth/B2B outreach and lead generation
Contact Enrichment Status
Clarification regarding the availability and limitations of contact enrichment.
Updated 28 October 2026
Contact Enrichment Status. The contact enrichment feature is currently in LIMITED status. Automated enrichment cannot be performed at this time as the required access credentials have not yet been fully configured in the system. Once this configuration is complete, the enriched information will be available directly in your client dashboard under the B2B Outreach section for target audience optimization. ## Currently Available Features. The following modules are fully functional and ready for use in Sergenta MediaOS: Response detection automatically classifies incoming replies to your outreach emails. In the Pipeline and Opportunities section, you can manage your sales opportunities from inquiries and campaigns. Suppression lists and sending controls ensure that opt-outs are respected and sending limits are maintained. B2B E-mail Outreach with sequences enables automated sending, provided this is activated in your package. Company research and ICP support you in identifying your target companies through internal Sergenta processes. As a fully managed service, Sergenta handles the creation and review of all content. All activities are visible at any time in your client dashboard. If you have any questions, the Help section and the Report a problem feature are available for your use.
MediaOSB2B OutreachContact enrichmentClient dashboardFeature status
Was this article helpful?
Related articles
Contact support
As a customer, report problems directly in the customer dashboard via “Report a problem”. Page, tenant and error reference are added automatically and you can attach screenshots. You can follow progress under Communication.
